BOOKING AND CANCELLATION POLICY
We strive to provide excellent service to our guests. In order to do so, we ask for a 48-hour notice for any changes or cancellations. Cancellations and no-shows leave gaps in our schedules that cannot be filled without timely notice and prevent us from being able to accommodate other guests waiting for appointments.
A credit card is required to reserve an appointment. If more than one appointment is missed without sufficient notice, your credit card will then be charged the full value of any missed services to ensure that our service providers are compensated for the lost time.
If you are running late, a phone call is always appreciated. We recommend arriving 10 minutes prior to your appointment time. All services will end at the scheduled time so that the next guest will not be delayed. Any guest arriving 15 minutes late or more may be asked to reschedule based on the service time.
CHILD SAFETY POLICY
Due to safety considerations and limited space, children are welcome by appointment only.
We understand how challenging it is finding time to spend for yourself. We also understand that your “me-time” does not always align with your hair appointments. However, our policy strictly prohibits unsupervised children in the salon. In the event you must bring a young child into the salon, please provide proper supervision for them in the form of an additional caretaker. Unfortunately the salon cannot provide childcare services. Also, young children in carriers/ strollers may not be placed near the service areas or held in the lap.
We kindly request ONLY those receiving services be present in the service areas. Older children, (12+) capable of sitting quietly and unsupervised, may wait in the provided seating area. While this policy helps ensure that all guests enjoy a relaxing salon experience, it was created with your child’s safety in mind.
Our salon is not child-proof. Sharp instruments, hot styling tools, chemicals and a busy, congested area make for a potentially dangerous environment for young children. Salon Bogar stylists and staff are dedicated to providing each of our guests with the highest level of services possible.
We greatly appreciate your compliance with our child safety policy.
Please notify Guest Services before reserving your appointment if you have high blood pressure, allergies, any other physical ailments or disabilities, or if you are pregnant. If you have any concerns at all, please let us know. If at any time during your services you experience discomfort, please alert your service provider immediately.
PAYMENTS & GRATUITIES
We accept cash as well as all major credit cards including MasterCard, Visa, American Express and Discover. Personal checks are also accepted accompanied with a valid driver’s license.
Gratuity is not included in the service fees listed on our menu.
You may see there are price variations with most of our services. This is because our stylists and estheticians work on a level system, which means the pricing is tiered to reflect their education, experience and expertise. After they complete training sessions and educational workshops with industry leaders, their prices may increase to reflect a new skill level.
Variations in pricing can also depend on the length and thickness of hair.
Salon Bogar strongly believes in giving back to the communities we serve through our donations program. The process of our donation selection is done through a random selection process. Due to the large number of requests for fundraising participation that we receive, regrettably we are unable to make donations to all of them.
- All donations are made in the form of gift certificates or products.
- No phone calls please.
- Donations must be redeemed for a service or product only–no exceptions or substitutions.
- Donations are non-refundable and have no cash value.
- Salon Bogar will notify all organizations by mail or email as to whether or not your charity was selected.
- All requests must be submitted in writing including a tax identification number.
Please submit all requests to: email@example.com.